Flashpoint assists credit unions to transform their approach to risk with actionable intelligence by providing a suite of products and services to help teams identify threats and reduce the impact of cyber-attacks, fraud, and physical damage.


Use Case Example

FLASHPOINT SUPPORTS CREDIT UNION TO IDENTIFY ATM FRAUD

A Flashpoint customer required support to investigate a pattern of fraudulent ATM access at their branches. Flashpoint identified an image of an actor within Flashpoint’s Chat Services collections, which showcased the individual parked outside of the customer’s branches. These images were used to pull ATM camera logs associated

with fraudulent use of ATM cards. Flashpoint was able to partner with the customer and multiple other “banks" to identify a pattern of activity of ATM fraud which led to the case being referred to the United States Secret Service (USSS) for possible prosecution of the perpetrator. As a result, law enforcement was subsequently able to identify the suspect from a previous mugshot.


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